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Senior Research Officer (Qualitative)
-Hong Kong (IAP/JC26-017)
Hong Kong
Requirements
- Bachelor’s degree or above
- Minimum 6 years’ hands-on experience in qualitative market research, proposal and report writing, analysis and insights generation in Hong Kong and/or Mainland China
- Experienced respondents’ recruitment and moderation skills on qualitative in-depth interviews and focus groups, especially with high-net-worth customers
- Strong communication skills, and proven English proficiency, and fluent Putonghua is a must
- Good analytical and report writing skills, business acumen
- Proactive, independent, detail-minded, fast-learner, able to work independently to meet tight deadlines
- Proficiency in Microsoft Office, e.g. Word, Excel & PowerPoint
- Knowledge with social media analysis for media used in HK and Mainland (e.g. Xiaohongshu, WeChat, Facebook, Instagram etc.)
- Able to work overtime, during weekends and public holidays
- Business travel and occasional outdoor & off-site to conduct fieldwork/research is required
Responsibilities
- Manage and conduct market research projects throughout the whole research process for Hong Kong & Mainland on customer behaviours & needs, market trends & sentiments, business development etc.
- Conduct one-on-one in-depth interviews and focus groups with different types of customers, including affluent customers
- Identify research scope and requirements, write research proposals, prepare research and fieldwork, discussion guides and recruit respondents
- Write analytical reports, generate insights/findings, provide recommendations, and conduct presentations from business perspectives
- Ensure accuracy and integrity of information and data collected as well as research findings
- Perform social listening and social media analysis (mainly media used in Mainland China and HK)
- Conduct desk research and support any other ad-hoc projects and tasks as assigned
Application Method
- Click "Apply" below to access the online application form and take few minutes to complete the form.