Sustainability Report 2019/20

Cover	1
Contents	2
Our Reporting Approach	3
Message from the Sustainability Steering Committee	4
Our Business	5
Our Approach to Sustainability	7
Value Created for The Environment	11
Value Created for People	19
Value Created for Customers	24
Value Created for Supply Chain	32
Value Created for Community	38
Appendix I Awards, Memberships and Charters	45
Appendix II Stakeholder Engagement Process and Materiality Analysis Methodology	47
Appendix III Performance Tables	48
Appendix IV HKEx ESG Reporting Guide Index	51
Appendix V GRI Standards Content Index - Core	53
Appendix VI Independent Assurance Opinion Statement	58
Back Cover	60

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