Sustainability Reports 2022/23

Unit 2022/23 2021/22 2020/21 30 – 50 no. of people 146 171 97 % 15.5 18.7 10.4 Above 50 no. of people 23 16 10 % 4.1 2.9 1.9 Construction Under 30 no. of people 99 121 157 % 17.6 23.7 31.0 30 – 50 no. of people 221 232 111 % 13.3 14.5 7.6 Above 50 no. of people 122 114 56 % 8.6 8.7 4.9 Property management Under 30 no. of people 639 701 573 % 45.1 44.0 31.7 30 – 50 no. of people 1,276 1,238 1,152 % 24.9 23.3 20.6 Above 50 no. of people 3,326 2,260 2,096 % 25.8 16.5 17.3 Hotels Under 30 no. of people 115 182 163 % 30.8 46.8 41.6 30 – 50 no. of people 302 318 292 % 39.0 38.5 33.1 Above 50 no. of people 178 155 122 % 38.3 34.4 28.0 Employee turnover 24 by employee category (number and rate 27 ) Managerial no. of people 153 183 124 % 10.6 13.1 9.6 Officer-grade no. of people 678 718 483 % 21.4 24.5 16.4 Operational no. of people 4,925 3,881 3,671 % 26.7 19.8 20.1 Supporting no. of people 759 821 603 % 22.5 24.1 17.6 Employee turnover 24 by nationality 28 (number and rate 29 ) Head office Chinese no. of people 231 - - % 13.9 - - North, Central, and South American no. of people 1 - - % 5.3 - - Unit 2022/23 2021/22 2020/21 European no. of people 0 - - % 0 - - Other Asian countries no. of people 5 - - % 100 - - Construction Chinese no. of people 437 - - % 12.1 - - North, Central, and South American no. of people 0 - - % 0 - - European no. of people 0 - - % 0 - - Other Asian countries no. of people 5 - - % 17.2 - - Property Management Chinese no. of people 4,935 - - % 26.7 - - North, Central, and South American no. of people 2 - - % 40.0 - - European no. of people 27 - - % 6.9 - - Other Asian countries no. of people 277 - - % 48.9 - - Hotels Chinese no. of people 594 - - % 37.5 - - North, Central, and South American no. of people 0 - - % 0 - - European no. of people 0 - - % 0 - - Other Asian countries no. of people 1 - - % 4.0 - - Regular performance review 30 Full-time employees receiving performance reviews no. of people 25,260 26,197 22,782 % 95.6 95.7 87.7 27 Turnover rate refers to total number of full-time employee turnover of the employee category per the total number of full-time employees of the corresponding employee category. 28 We have also collected a breakdown of employee turnover from other nationalities (i.e., Australian and New Zealander, African and Others). In 2022/23, no employees from these nationalities left the company. 29 Turnover rate refers to total number of full-time employee turnover of the nationality per the total number of full-time employees of the corresponding nationality. 30 The performance review is complemented by open feedback channels, such as one to one conversations between employees and supervisors, to allow employees to express opinions and give recommendations. Approaches of management by objectives and team-based performance appraisal are usually adopted. Multidimensional appraisal process is adopted in our property management subsidiary to ensure a more accurate and holistic evaluation of performance, helping them better understanding on their strengths and areas for improvement. On-going performance review will take place and performance appraisals will be conducted at least once a year where applicable. Sun Hung Kai Properties Limited Sustainability Report 2022/23 82 Appendix III Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for People Value Created for Customers Value Created for Supply Chain Value Created for Community Value Created for the Environment