Table of Contents 1 59

Sustainability Report 2018/19

Contents 2
Our Reporting Approach 3
Message from the Sustainability SteeringCommittee 4
Our Business 5
Our Approach to Sustainability 7
Value Created for the Environment 11
Value Created for People 18
Value Created for Customers 24
Value Created for Supply Chain 31
Value Created for Community 36
Appendices 44
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