Sustainability Report 2018/19

Building Homes with Heart Producing premium premises and offering quality services for an ideal living environment Speed, Quality, Efficiency Earning the support and trust of all stakeholders with speed, quality and efficiency Customer First Constantly anticipating what our customers want and offering quality products and attentive services that exceed expectations Continuous Improvement Keeping up with the market and setting high standards along with lifelong learning for greater adaptability and constantly exploring new ideas Teamwork Nurturing a pool of talented and high-calibre employees capable of achieving objectives by harnessing the power of teamwork, collective experience and professional knowledge Our Business About Sun Hung Kai Properties Limited Sun Hung Kai Properties Limited has been publicly listed in Hong Kong since 1972, and is now one of the largest property companies in the territory specializing in the development of premium quality residential estates, offices, shopping malls and industrial buildings. Our core business is property development for sale and investment, based on a vertically integrated model that covers the entire process from land acquisition and project planning all the way to materials sourcing, construction, project management, marketing, sales and property management. SHKP also has operations in hotels, construction as well as insurance and mortgage services that complement our core business. Additionally, we have investments in telecommunications, information technology, infrastructure and other businesses to help diversify our risk and maintain long-term recurrent income streams. Details of our business structure can be found on our website. Economic Value Distribution in 2018/19 • Employee value compensation and benefits: HK$8,511 million • Total contributions to MPF and other retirement schemes: HK$364 million • Payments to providers of capital: HK$13,617 million • Payments to the government (including tax): HK$8,474 million • Operating costs: HK$47,444 million See the Review of Operations section of our Annual Report 2018/19 for the performance results of our property and other businesses. Core Values SHKP has maintained an ardent belief in Building Homes with Heart for many years as we continue to strive for excellence in our day-to-day business operations. This intrinsic value forms a major part of our core value system and has served as the foundation for our sustainable growth and development. Throughout the years, we have solemnly committed to building better homes for everyone. Our Business Sun Hung Kai Properties Limited • Sustainability Report 2018/19 3