SHKP Sustainability Report 2024/25

55 Sun Hung Kai Properties Limited | Sustainability Report 2024/25 Ensuring Cleanliness and Hygiene Comprehensive water quality monitoring, including lead and legionellosis testing Regular swimming pool water analysis Regular pest control services Maintaining Good Indoor Air Quality Property-wide indoor air quality (IAQ) quantitative targets supporting occupant health and well-being. Progress is measured through IAQ certifications achieved by our managed properties, with focus on increasing certification rates in next year Consistent ‘Good’ or ‘Excellent’ IAQ ratings for the majority of our properties since 2006 Kai Shing and Hong Yip obtained more than 40 IAQ certificates. Kai Shing also monitors the indoor air quality index and discloses through the Work e-asy app Internet of Things (IoT) enabled IAQ monitoring implemented across 24 office buildings managed by Kai Shing, enabling filtration system optimization with ongoing data analysis Creating a Pleasant Working Environment Specialized acoustics and noise criteria measurements at Sun Hung Kai Centre ensuring optimal working environments for tenants Promoting Exercise and Physical Health ICC Olympic Challenge featured diverse sports activities for tenants, including a golf simulator tournament, badminton and a basketball championship Wonderland Villas Chronic Disease Co-Care Pilot Scheme provides resident with health screenings and risk assessments Our malls - including New Town Plaza, Ocean PopWalk, Park Central, Tai Po Mega Mall, V city, V Walk and YOHO Mall - feature free bike parking and convenient self-service repair stations St. Martin offers more than 250 specialized parking spaces featuring double-deck racks, family-sized boxes and dedicated storage for folded bikes and bike-sharing app for shared bicycles Provision of Healthy Dining Options Diverse dietary options are offered to our hotel guests, including vegetarian, keto, plant-based and sugar-free selections Promoting Health and Well-being for Customers, Tenants and Residents Our portfolio-wide wellness initiatives address diverse stakeholder needs through multiple approaches: Safeguarding Health, Safety and Well-being of Customers and Tenants ~ 8.6% of our managed properties and construction sites in the reporting scope are certified with ISO 45001 Occupational Health and Safety Management Systems Maintaining Food Safety within Our Hotels Our hotels and retail operations maintain food safety standards through certified systems and innovative quality measures. The Royal Garden adopts ISO 22000-certified Food Safety Management Systems, ensuring compliance with international food handling protocols, regular audits and staff training. We systematically verify health certificates and test reports, conducting monthly microbial testing of food, beverages, drinking water and ice. Minimizing Safety Risks at Our Properties Placement of automated external defibrillators and first-aid resources Comprehensive inspection protocols, including equipment and gondola pre-use checks Real-time risk identification through AI visual analysis systems Instant emergency communication and quick access to safety protocols for tenants via Hong Yip’s SoProp, SoPropBiz and WeCom platforms Regular security, evacuation exercises and emergency drills with clear evacuation plans Annual fire system inspections, drills and safety training for our employees and tenants. This year, specialized EV fire drills were conducted with the Hong Kong Fire Services Department, enhancing Kai Shing’s EV incident response capabilities We prioritize the health and well-being of our customers, tenants, and residents through thoughtfully designed spaces and holistic wellness initiatives. We apply for WELL certificates for our projects where practicable. Our Sai Sha Development Project earned a WELL Community Platinum pre- certification. The Millennity was recognized as Hong Kong’s first WELL Core Platinum-certified office- retail development by the International WELL Building Institute. It incorporates wellness features, including indoor air quality, water quality, thermos comfort and acoustic comfort. For more details about the wellness features, please visi t here . Other projects that have acquired health and wellness certifications and pre-certifications include: St Michel: SHKP’s first WELL pre-certification in our portfolio NOVO LAND: Hong Kong’s first large-scale residential development achieving WELL Community Standard™, WELL Building Standard™ version 2 pre-certifications, and Fitwel two-star rating XRL project: WELL Core Platinum pre- certification Shanghai ITC: WELL Platinum pre-certification We maintain unwavering commitment to guest and tenant health and safety across our hospitality, retail and managed property portfolio. Our risk assessment protocol proactively identifies enhancement opportunities while elevating safety standards. Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the ENVIRONMENT Value Created for PEOPLE Value Created for CUSTOMERS Value Created for SUPPLY CHAIN Value Created for COMMUNITY Appendices A vibrant environment promotes residents’ health and well-being in NOVO LAND