SHKP Sustainability Report 2024/25

42 Sun Hung Kai Properties Limited | Sustainability Report 2024/25 A trainee receives training under Kai Shing’s One-stop Training and Employment Scheme SHKP Management Trainees meet the Group’s Head of Internal Affairs Where a preliminary review indicates substantive concerns, the following actions will be taken: Our commitment to ethical standards and practices extends throughout our supply chain. For more details, please refer to the Value Created for Supply Chain section. Retaining and Nurturing Talent for a Resilient Workforce We review performance-based compensation packages regularly to attract and retain talents. Employees are provided with competitive benefits packages, and their performance and contribution are duly recognized in their remuneration and career progression. In general, we offer wages with reference to the market benchmarks and are comparable to the living wage in Hong Kong, ensuring that our wages meet or exceed regulatory requirements. Our full-time employees are entitled to comprehensive benefits, including medical coverage, various types of leave and retirement benefits. Step 1: Investigation and Escalation Investigation outcomes and recommended corrective actions presented to the Chairman and Managing Directors Step 2: Review of Significant Concerns Significant concerns are reported to the Audit and Risk Management Committee Step 3: Disciplinary Outcomes Confirmed violations result in proportionate consequences: • Verbal or written warnings • Performance improvement evaluations • Employment termination where warranted We are committed to cultivating our talent pipeline through long-term partnerships with local educational institutions and the government: Our extensive development approach includes on-the-job training, mentorship, external learning opportunities and professional qualification sponsorships. During Hong Yip’s recruitment process, artificial intelligence (AI) is integrated to enhance the efficiency and reduce recruitment costs by accurately matching candidates’ skills with job requirements. It also provides interviewers with a comprehensive overview of each candidate for reference. Facilitating Employee Engagement We cultivate transparent communication through our extensive feedback system. We have a whistleblowing mechanism in place, together with employee suggestion boxes, and regular opinion surveys for our staff. We conduct periodic employee opinion surveys that cover various topics, such as purpose, job satisfaction, training and development, and well-being, ultimately enhancing job satisfaction and the overall workplace experience for our employees. The Group SHKP Summer Internship Programmes, Management Trainee Programme and Graduate Trainee Programme, engaging more than 35 students during the reporting year Greater Bay Area Youth Employment Scheme, recruiting high-calibre graduates from leading universities during the reporting year Home and Youth Affairs Bureau Scheme on Corporate Summer Internship on the Mainland and Overseas 2025, with intern expense coverage Graduate-level internships through Vocational Training Council partnership for final-year Higher Diploma engineering students Hong Yip Memorandum of Understanding (MoU) with Hong Kong College of Technology (HKCT) and Hong Kong Employment Development Service Limited for property management talent development MoU with Smart City Innovation Centre of Vocational Training Council (VTC) to strengthen collaboration and development of innovative technologies Kai Shing KS 100 Summer Internship Programme providing hands-on experience and professional training – including a Best Intern Award and fast-track employment for exceptional talent MoU with HKCT for One-stop Training and Employment Scheme, with 20 first-cohort graduates deployed in 2025 MoU with Hong Kong Metropolitan University (HKMU) to provide students with work- integrated learning, enhancing their pre-employment training, communication skills and professional knowledge Royal Hotels Two-year practical learning programme in collaboration with Hong Kong Polytechnic University’s College of Professional and Continuing Education, providing more than 200 internships across SHKP hotels Sanfield Specialized Summer Internship Programmes for construction and engineering undergraduates, engaging 50 students during the reporting year compliance. The Internal Affairs Department joint force with the Internal Audit Department provides guidance on ethical matters, ensuring all reports, including anonymous submissions, are handled with strict confidentiality through our whistleblowing system and internal procedures, with diligent protection of whistleblower identities. Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the ENVIRONMENT Value Created for PEOPLE Value Created for CUSTOMERS Value Created for SUPPLY CHAIN Value Created for COMMUNITY Appendices