Sustainability Report 2023/24

Sun Hung Kai Properties Limited | Sustainability Report 2023/24 < 109 > Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the Environment Value Created for People Value Created for Customers Value Created for Supply Chain Value Created for Community Appendix III Social Performance – Operations on the Mainland Unit 2023/24 1 2022/23 1 2021/22 1 Employment practice Permanent Contract Permanent Contract Permanent Contract Total workforce 4,123 4,116 3,829 Total workforce by employment contract 2 3,661 462 3,523 593 3,040 789 Head office no. of people 855 462 727 588 414 789 Property management no. of people 2,806 0 2,796 5 2,626 - Male Female Male Female Male Female Total workforce by gender 2,475 1,648 2,477 1,639 2,314 1,515 Head office no. of people 653 664 670 645 600 603 Property management no. of people 1,822 984 1,807 994 1,714 912 Total workforce by age group Head office Under 30 no. of people 132 164 150 30 – 50 no. of people 1,061 1,040 948 Above 50 no. of people 124 111 105 Property management Under 30 no. of people 723 797 744 30 - 50 no. of people 1,734 1,649 1,568 Above 50 no. of people 349 355 314 Total workforce by employee category Managerial no. of people 486 470 407 Officer-grade 3 no. of people 1,052 1,031 3,422 Operational 3 no. of people 2,218 2,178 Supporting 3 no. of people 367 437 Total workforce by nationality 4 Head office Chinese no. of people 1,316 1,314 - Other Asian countries no. of people 1 1 - Property management Chinese no. of people 2,805 2,801 - Other Asian countries no. of people 1 0 - Total new hire no. of people 578 832 812 New hire by gender (number and rate 5 ) Male Female Male Female Male Female Head office no. of people 40 74 121 98 142 81 % 6.1 11.1 18.1 15.2 23.7 13.4 Property management no. of people 295 169 408 205 376 213 % 16.2 17.2 22.6 20.6 21.9 23.4 New hire by age group (number and rate 6 ) Head office Under 30 no. of people 31 69 66 % 23.5 42.1 44.0 30 – 50 no. of people 76 139 150 % 7.2 13.4 15.8 Above 50 no. of people 7 11 7 % 5.6 9.9 6.7 Unit 2023/24 1 2022/23 1 2021/22 1 Property management Under 30 no. of people 228 315 289 % 31.5 39.5 38.8 30 – 50 no. of people 213 269 276 % 12.3 16.3 17.6 Above 50 no. of people 23 29 24 % 6.6 8.2 7.6 New hire by employee category (number and rate 7 ) Managerial no. of people 34 51 62 % 7.0 10.9 15.2 Officer- grade 3 no. of people 79 162 750 (21.9) % 7.5 15.7 Operational 3 no. of people 417 534 % 18.8 24.5 Supporting 3 no. of people 48 85 % 13.1 19.5 New hire by nationality 8 (number and rate 9 ) Head office Chinese no. of people 114 219 - % 8.7 16.7 - Other Asian countries no. of people 0 0 - % 0 0 - Property management Chinese no. of people 464 613 - % 16.5 21.9 - Other Asian countries no. of people 0 0 - % 0 0 - Total employee turnover no. of people 532 659 571 Employee turnover 10 by gender (number and rate 11 ) Male Female Male Female Male Female Head office no. of people 31 39 29 48 35 35 % 4.7 5.9 4.3 7.4 5.8 5.8 Property management no. of people 287 175 383 199 303 198 % 15.8 17.8 21.2 20.0 17.7 21.7 Employee turnover 10 by age group (number and rate 12 ) Head office Under 30 no. of people 21 30 17 % 15.9 18.3 11.3 30 – 50 no. of people 43 40 51 % 4.1 3.8 5.4 Above 50 no. of people 6 7 2 % 4.8 6.3 1.9 Property management Under 30 no. of people 244 295 271 % 33.7 37.0 36.4 30 – 50 no. of people 203 261 211 % 11.7 15.8 13.5 Above 50 no. of people 15 26 19 % 4.3 7.3 6.1 1 Social data of 2023/24, 2022/23 and 2021/22 cover our main operations in offices in Beijing, Chengdu, China South and East and property management of Hong Yip and Kai Shing on the mainland. We will continue to enhance the disclosure in the future. 2 Seasonal and part-time employment does not cause significant variations to the total workforce. 3 Starting from 2022/23, we enhanced our data collection and were able to breakdown the data of non-managerial employee to various employee levels. 4 We have also collected the breakdown of the total workforce from other nationalities (i.e., North, Central and South American, Australian and New Zealander, European, African, and Others). North, Central and South American include American and Canadian, Panamanian and Honduran, etc. European includes British, German, Portuguese and Hellenic, etc. Other Asian countries include Indonesian, Japanese, Pakistani, Nepalese, Malaysian, Taiwanese, Filipino, Thai, Vietnamese and Singaporean, etc. In 2022/23 and 2023/24, we did not have any employees from these nationalities. 5 New hire rate refers to total number of new hire of the gender group per the total number of employees of the corresponding gender group. 6 New hire rate refers to total number of new hire of the age group per the total number of employees of the corresponding age group. 7 New hire rate refers to total number of new hire of the employee category per the total number of employees of the corresponding employee category. 8 We have also collected the breakdown of new hires from other nationalities (i.e., North, Central and South America, Australian and New Zealander, European, African, and Others). In 2022/23 and 2023/24, there were no new recruits from these nationalities. 9 New hire rate refers to total number of new hire of the nationality per the total number of employees of the corresponding nationality. 10 The definition of employee turnover follows respective industry standards according to business nature. For our head office and property management business on the mainland, voluntary turnover is included in the calculation. 11 Turnover rate refers to total number of employee turnover of the gender group per the total number of employees of the corresponding gender group. 12 Turnover rate refers to total number of employee turnover of the age group per the total number of employees of the corresponding age group.