Sustainability Report 2019/20

Appendix III – Performance Tables Sun Hung Kai Properties Limited • Sustainability Report 2019/20 12. In 2018/19, the definition of employee turnover refers to employees who leave the company voluntarily or due to retirement, dismissal or other reasons. In 2019/20, the definition of employee turnover follows respective industry standards according to business nature. For our hotel business, turnover is defined as employees who leave the company voluntarily or due to retirement, dismissal or other reasons. For our head office, construction and property management business, voluntary turnover is included in the calculation. 13. Turnover rate refers to total number of employee turnover of the gender group per the total number of employees of the corresponding gender group. 14. Turnover rate refers to total number of employee turnover of the age group per the total number of employees of the corresponding age group. 15. The business was influenced by the outbreak of coronavirus during the second half of the reporting year. We recorded a more stable headcounts with less turnovers and new hires as a result. 16. Injury rate refers to work-related injuries with sick leave equal or greater than three days per the total number of employees of the corresponding gender group. 17. Lost days refers to sick leave due to all types of work-related injuries. 18. Lost day rate refers to sick leave due to all types of work-related injuries per the scheduled working days of the total number of employees. 19. Absentee rate refers to all types of work-related injuries and non-work-related sick leave per the scheduled working days of the total number of employees. 20. We have reduced physical training sessions amid of the outbreak of coronavirus, causing a drop in the overall training hours delivered to employees. Nonetheless, we have been increasing the number of online trainings to ensure continuous learning. 48 Unit 2019/20 2018/19 Employee turnover 12 by gender (number and rate 13 ) Head office no. of people 36 66 47 75 % 4.3 8.2 5.8 9.5 Construction no. of people 134 48 202 79 % 5.8 6.6 9.0 10.8 Property management no. of people 1,479 1,454 1,757 1,858 % 13.7 15.8 16.7 22.5 Hotels 3 no. of people 125 122 360 233 % 13.4 18.8 37.3 33.5 Employee turnover 12 by age group (number and rate 14 ) Head office Under 30 no. of people 38 50 % 17.4 24.5 30 – 50 no. of people 56 67 % 5.9 7.1 Above 50 no. of people 8 5 % 1.7 1.1 Construction Under 30 no. of people 70 115 % 13.3 22.8 30 – 50 no. of people 76 99 % 5.4 7.2 Above 50 no. of people 36 67 % 3.2 6.1 Property management Under 30 no. of people 478 710 % 24.9 38.0 30 – 50 no. of people 815 1,012 % 13.9 18.4 Above 50 no. of people 1,640 1,893 % 13.4 16.6 Hotels 15 Under 30 no. of people 60 168 % 15.5 38.9 30 – 50 no. of people 93 311 % 11.5 37.6 Above 50 no. of people 94 114 % 24.4 28.4 Unit 2019/20 2018/19 Occupational health and safety Total number of work-related fatalities no. of people 0 0 Work-related fatalities rate per 1,000 workers 0 0 Male Female Male Female Injury rate 16 per 1,000 workers 17.12 24.82 21.43 32.15 Lost days 17 days 12,786 21,010 11,957 23,772 Lost day rate 18 % 0.23 0.25 Absentee rate 19 % 0.91 1.05 Development and training Male Female Male Female Average training hours per employee by gender and employee category Managerial hours 14.8 15.5 16.8 18.6 Office-grade hours 16.9 18.8 14.7 16.6 Supporting 20 hours 3.4 5.2 10.1 5.6 Operational 20 hours 5.5 3.1 10.8 7.0 Total / Average training hours for health and safety at construction sites hours 333,952 321,037 hours per employee 12.7 12.8 Anti-corruption and anti-competition Reported case of corrupt practices no. of cases 0 0 Reported case of anti-competitive behaviour no. of cases 0 0