Sustainability Report 2019/20

Strategies and Management We remain committed to our long-standing belief in Building Homes with Heart during this challenging period. Promoting a workplace culture that puts our employees at the centre has become ever more important. We focus on engaging and supporting our employees and place their health and safety as our top priority while continuing to capitalize on our talent pool to maintain a strong team for the delivery of outstanding results. The Group’s standards and expectations of our employees are well documented and communicated through our Code of Conduct and respective policies in the Staff Handbook, including the principles of human rights as guided by the United Nation’s Universal Declaration of Human Rights, anti-bribery and conflict of interests, anti- discrimination, anti-competitive and proper ways for the handling of confidential information. Although the issue of child and forced labour is not material to operations in Hong Kong, our code and policies stipulate that child and forced labour is strictly prohibited, in alignment with the Group’s values and international advocacy. The above lays the foundation for the Group to uphold the highest standards of ethics and integrity. A number of units are in place to support the Group in managing different aspects of employment and labour topics, as well as to ensure compliance with related laws and legislations, including the Employment Ordinance and Occupational Health and Safety Ordinance. Our Human Resources Committee reinforces and refines the Group’s human resources policies. The Occupational Health and Safety Committees in our property management and construction arms are responsible for monitoring health and safety performance and mitigating any potential risks in our daily operations. The Internal Affairs Department at the Group level takes care of the well-being of the workforce and develops annual training plans pertaining to employees’ feedback. Building Our Talent Pool To maintain our overall competitiveness, we seek to build our pool of talent by offering our employees attractive packages which are commensurable with their contributions to the Group in addition to rewarding outstanding performance. Our employees have received above-average salary increments for the tenth consecutive year. Over the years, the Group has partnered with various educational institutions for the recruitment of young talents. We have introduced a range of campus recruitment schemes, including the Summer Internship Programme, Management Trainee Programme, Graduate Surveyor and Graduate Engineer Programmes, in which extensive on-the-job training, external learning opportunities, professional qualification sponsorship and mentorship programmes are provided to help the young generation in the local community in developing the necessary skills and be groomed to become the leaders of tomorrow. In addition, SHKP has partnered with the Vocational Training Council to offer internship and graduate programmes each year to local final-year students who are studying for higher diplomas in engineering disciplines. The Group conveys its appreciation and recognition to employees whose performance and contributions have been exceptional by means of accelerated career progression and annual internal awards. The awards, which cover different areas of business including the Quality-Raising Suggestion Scheme, Work Safety Suggestion Scheme, Best Handover Quality Award, Safety Award Scheme and Long Service Award, are presented by the managing director and deputy managing directors. In addition, the Group has introduced formal channels and programmes to encourage employees in case they want to voice their dissent at work. A whistleblowing mechanism and employee suggestion boxes, for instance, allow employees to raise any matters of concern in regard to suspected misconduct, malpractice or impropriety without any fear of reprisal. In accordance with related policies and procedures, we make every effort to handle whistleblowers’ identity and information of the reported cases in a classified and sensitive manner with strict confidentiality. Similar practices also extend to our supply chain. Please refer to the Value Created for Supply Chain section for details. Value Created for People Sun Hung Kai Properties Limited • Sustainability Report 2019/20 18