Sustainability Report 2019/20

Using Resources Efficiently The Group embeds environmental considerations into our procurement processes and prioritizes the use of sustainable materials. Complemented with mindful use of resources through close monitoring, we minimize unnecessary resource consumption. Sourcing with Environmental Considerations Under our Environmental Policy, the Group takes a proactive approach in considering environmental factors during the procurement process. Clauses or specifications related to environmental protection are included in our property management’s procurement process to help source goods or services that are better for the environment. All timbers used during construction are required to be certified as sustainable, and timber suppliers are required to provide certifications issued by the Forest Stewardship Council or other eco-certified sources. Sanfield also implements careful planning and utilizes pre-cast facades, aluminium formwork and green blocks during the construction process to minimize material consumption. We further encourage the use of pre-finished and smooth blocks to avoid plastering. Managing Water Effectively Althoughmost of our business operations are not water intensive, we aim to continuously improve our water management practice and foster water conservation awareness across all business units. To better convey our goal, Kai Shing and Hong Yip both support the Water Supplies Department’s ‘Let’s Save 10 L Water 2.0’ Campaign. In addition to Group-wide measures on water management, construction sites and individual properties have also implemented their own measures to reduce the use of water. At our construction sites, for example, water for wheel washing is collected, treated and recycled for use, while rainwater is collected for irrigation or pumped to the roof of site offices during hot weather for cooling purposes. Several residential properties and shopping malls, such as Manhattan Hill and HomeSquare, have grey water, rainwater or groundwater recycling systems in place for cleaning and irrigation to minimize water usage. Utilizing Technology for Resource Consumption Reduction The Group actively explores opportunities in the deployment of multiple technological solutions at our managed properties to minimize the use of resources. To reduce paper consumption at our shopping malls, we encourage customers and visitors to use our mobile application SHKP Malls App to make reservations at restaurants. We also provide tablets at customer service counters to disseminate information like mall directories and promotions and collect customer feedback. In addition, our property management subsidiaries have been upgrading their customer service software for transformation into a paperless workflow. Value Created for The Environment Sun Hung Kai Properties Limited • Sustainability Report 2019/20 15