Sustainability Report 2018/19

Inclusivity The Report has reflected a fact that SHKP is seeking the engagement of its stakeholders through numerous channels such as customer satisfaction surveys, focus group discussions, external review panel, SHKP Club, Club Royal, customer service hotline, regular project meetings, regular vendors audits and performance evaluation, mobile phone applications, websites and social media, corporate newsletter, SHKP Quality Academy, Quality Raising Suggestion Scheme, Work Safety Suggestion Scheme, team building activities, annual performance appraisal, public consultations, industry forums, flagship community programmes such as SHKP Reading Club, SHKP Vertical Run for Charity – Race to Hong Kong ICC, Sun Hung Kai Properties Hong Kong Cyclothon, SHKP Volunteer Team, investor meetings, forums and conferences, overseas road shows, analyst briefings and annual general meetings, press conferences, press release, media interviews and meetings, site visits by SHKP’s senior management team, real estate industry trade associations and various sustainability related advisory groups, sustainability reporting, indices, and more. SHKP’s operation involves various methods of engaging its stakeholders on daily basis. The Report covers economic, social and environmental aspects concerned by its stakeholder with a fair level of disclosures. In our professional opinion, SHKP adheres to the principle of Inclusivity. Area for enhancement to the Report was adopted by SHKP before issue of this opinion statement. Materiality SHKP publishes sustainability information that enables its stakeholders to make informed judgments about the company’s management and performance. In our professional opinion, SHKP adheres to the principle of Materiality and identifies SHKP’s material aspects by using appropriate method of materiality analysis and demonstrating material issues in a matrix form. Area for enhancement to the Report was adopted by SHKP before issue of this opinion statement. Responsiveness SHKP has implemented practices to respond to the expectations and perceptions of its stakeholders. It includes various surveys and feedback mechanisms to both internal and external stakeholders. In our professional opinion, SHKP adheres to the principle of Responsiveness. Area for enhancement to the Report was adopted by SHKP before issue of this opinion statement. HKEx ESG Guide Reporting Based on our verification review, we are able to confirm that social responsibility and sustainability related key performance indicators and disclosures in two ESG subject areas (Environmental and Social) being reported are based on HKEx ESG Guide. In our professional opinion, the Report covers the SHKP’s social responsibility and sustainability issues. Area for enhancement to the Report was adopted by SHKP before issue of this opinion statement. GRI Standards Reporting SHKP provided us with their self-declaration of compliance with GRI Standards “In accordance” - Core option. Based on our verification review, we are able to confirm that social responsibility and sustainability related disclosures in all three categories (Environmental, Social and Economic) are reported with reference to “In accordance” with the GRI Standards – Core option. In our professional opinion, the report covers SHKP’s social responsibility and sustainability issues. Assurance Level The Type 1 Moderate Level of Assurance* provided in our review is defined by the scope and methodology described in this statement. Responsibility It is the responsibility of SHKP’s senior management to ensure the information being presented in the Report is accurate. Our responsibility is to provide an independent assurance opinion statement to stakeholders giving our professional opinion based on the scope and methodology described. Competency and Independence The assurance team was composed of Lead Auditors, who are experienced in real estate sector, and trained in a range of sustainability, environmental and social standards including GRI G3, GRI G3.1, GRI G4, GRI Standards, AA1000, HKEx ESG Guide, UNGC’s Ten Principles, ISO 10002, ISO 14001, OHSAS 18001, ISO 45001 and ISO 9001, etc. British Standards Institution is a leading global standards and assessment body founded in 1901. The assurance is carried out in line with the BSI Fair Trading Code of Practice. For and on behalf of BSI: Mr. Wilfred Chan Head of Operations, BSI Asia Pacific 13 th November 2019 * Remarks For Type 1 Moderate Level of Assurance, BSI evaluate the publicly disclosed information, systems and processes the organization has put in place to ensure adherence to three Principles and the performance information that demonstrates adherence from the Report for verification, including evaluation of the application level of the Report. The process involves site visits, interviews, audit trials etc. Appendix VI – Independent Assurance Opinion Statement Sun Hung Kai Properties Limited • Sustainability Report 2018/19 56