Sustainability Report 2018/19

403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities Appendix III - Performance Tables (45-47); Value Created for People (16-21); Value Created for Supply Chain (29-33) GRI 404: Training and Education (2016) Management Approach Principle 6 Value Created for People (16-21) 404-1 Average hours of training per year per employee Appendix III - Performance Tables (45-47) GRI 405: Diversity and Equal Opportunity (2016) Management Approach Principle 6 Value Created for People (16-21) 405-1 Diversity of governance bodies and employees Appendix III - Performance Tables (45-47) See Directors’ Biographical Information chapter on pp. 143-153 of our Annual Report 2018/19 for details of the diversity information of our Board of Directors. GRI 413: Local Communities (2016) Management Approach Principle 1,8 Value Created for Community (34-41) 413-1 Operations with local community engagement, impact assessments, and development programmes Principle 1 Value Created for Community (34-41) Community investment and engagement are managed at Group level, so 100% of the businesses in this report implement local community engagement. GRI 416: Customer Health and Safety (2016) Management Approach Value Created for Customers (22-28) 416-2 Incidents of non- compliance concerning the health and safety impacts of products and services N/A There were no non- compliance incidents in the reporting period. GRI 418: Customer Privacy (2016) Management Approach Value Created for Customers (22-28) 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data N/A There were no substantiated complaints regarding breaches of customer privacy or loss of customer data during the reporting period. GRI 419: Socioeconomic Compliance (2016) 419-1 Non- compliance with laws and regulations in the social and economic area Our Approach to Sustainability (5-8) We see compliance as a minimum requirement and require all employees and suppliers to comply with all applicable laws and regulations. There was no non-compliance with laws and regulations in the social and economic areas in Hong Kong (if any) during the reporting period. Product and Service Labelling G4-CRE8 Type and number of sustainability certification, rating and labelling schemes for new construction, management, occupation and redevelopment Value Created for the Environment (9-15); Value Created for Customers (22-28) Appendix V – GRI Standards Content Index – Core Sun Hung Kai Properties Limited • Sustainability Report 2018/19 54