SHKP Mall Cash Coupons

SHKP Mall Cash Coupon Refund Arrangement

“The Payment Systems and Stored Value Facilities Ordinance” administered by the Hong Kong Monetary Authority is in force. SHKP Mall Cash Coupon (Coupon hereafter) is required to cease operation. Refund for Coupon is to be arranged accordingly.

Coupon holders can claim for a refund at Customer Care Centre of 23 designated SHKP Malls upon presenting valid Coupon starting from February 13, 2017. Cash refund will be made on the spot.

23 Designated malls:

HK Island: New Jade Shopping Arcade, Sun Hung Kai Centre, WTC More

Kowloon: APM, East Point City, Mikiki, MOKO, PopWalk, The Sun Arcade

New Territories: Chelsea Heights, HomeSquare, K-Point, Landmark North, Metroplaza, Metropolis Plaza, New Town Plaza I & III, Tai Po Mega Mall, Tsuen Kam Centre, Tsuen Wan Plaza, Uptown Plaza, V City, YOHO MALL, Yuen Long Plaza


  1. Please make telephone appointment with Customer Care Centre 3 working days in advance for a claim of $10,000 or above.
  2. Please note the service hours of respective Customer Care Centre of the designated malls.
  3. Cash refund is only applicable to “SHKP Mall Cash Coupon”, but not “SHKP Mall Gift Certificate”.
  4. It is voluntary for SHKP Mall Cash Coupon bearers to provide full name and contact number to Sun Hung Kai Real Estate Agency Limited for processing the refund. Information provided will be kept strictly confidential and will be used for refund purpose only. Please contact our Retail Marketing team at for any question relating to the refund.
  5. Click here for details of the SHKP Mall Cash Coupon refund arrangements.
Hong Kong Island
New Territories