SHKP Sustainability Report 2024/25

Rendering of IGC 59 Sun Hung Kai Properties Limited | Sustainability Report 2024/25 Promoting Sustainability via Green Lease We design products and services tailored to customers’ and tenants’ evolving needs. Our green lease partnership with UBS at International Gateway Centre (IGC) is expected to move in 2026. This pioneering partnership demonstrates our commitment to sustainable infrastructure and shared environmental goals. Green lease agreement features: Mutual commitment to green certifications and green leasing aspirations Incentivized collaborative measurement and sharing of environmental data to enhance sustainability across the value chain, particularly in waste management and resource efficiency Regular investment to improve the building’s environmental and wellness performance, ensuring alignment with the latest industry benchmarks and certifications As the property manager, we are committed to implementing top-tier sustainability practices to operate, maintain and upgrade the premises, aligning with best practices for environmental and wellness performance as benchmarked against the latest industry standards and holding relevant green building certifications. Through tenant engagement initiatives and incentive programmes, we support both tenants’ environmental goals and the HKSAR Government’s carbon neutrality targets to address ESG issues and contribute to carbon reduction. Safeguarding Data Privacy and Responding to Cybersecurity Risks We maintain the highest standards of business integrity by implementing rigorous cybersecurity measures and safeguarding customer privacy. Our multi-layered governance structure ensures cybersecurity and privacy risk management. Cybersecurity Governance We maintain strict compliance with the Personal Data (Privacy) Ordinance and applicable data protection laws and regulations through regular policy and procedure reviews. Property purchases require explicit homebuyer consent via signing the Personal Information Collection Statement that specifies the purposes for data collection and handling. To minimize potential data breaches, we have implemented the following: Mandatory employee compliance with the latest data management protocols Regular internal and external security audits to ensure alignment with industry standards and regulatory requirements Continuous evaluation to ensure system effectiveness, pinpointing opportunities for further strengthening our defence During the reporting year, we recorded no substantiated complaints regarding customer privacy breaches or data loss. We have formulated relevant policies to govern our management: Cybersecurity Policy (updated) Establishes clear risk management framework and defines organizational responsibilities Cybersecurity Operating Guideline Guides our approach to monitor and respond to data breaches and cyberattack Customer Data (Privacy) Policy Informs customers about transparent data collection methods, handling procedures and usage purposes The Board Via the Executive Committee, directs our cybersecurity strategy, overseeing risk identification, monitoring, mitigation and management The Audit and Risk Management Committee Oversees information security issues and risks IT Governance Steering Committee (IT Committee) Led by executive management, supports the Executive Committee in overseeing information security and IT infrastructure integrity Collaborates with the IT department to embed security protocols across all business units Ensures effective implementation of cybersecurity strategies Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the ENVIRONMENT Value Created for PEOPLE Value Created for CUSTOMERS Value Created for SUPPLY CHAIN Value Created for COMMUNITY Appendices