SHKP Sustainability Report 2024/25

57 Sun Hung Kai Properties Limited | Sustainability Report 2024/25 The Adventure Land covers 18,000 square feet for children of different ages Two courts at GO PARK Sports specifically designed for pickleball Enjoying the pet-friendly hotel room at Hyatt Centric Victoria Harbour Hong Kong Encouraging Social Integration and Inclusiveness We enhance accommodations through staff training in diversity and inclusion, including Hong Yip’s customer service workshops on sign language and specialized assistance techniques for employees to better serve guests with visual or hearing impairments. To enhance customer and guest experience, we provide pet-friendly facilities at our properties, including the unique VIPet Lounge at Harbour North, and other SHKP malls, such as YOHO MALL, Mikiki and Metroplaza, where we introduced a 1,800-square-foot Pet Park. Additionally, we utilize the outdoor spaces of our malls to create kid-friendly environments, such as the apm Garden, Dino Park and Chill Park at New Town Plaza, ensuring a welcoming atmosphere for families and pet owners alike. Hyatt Centric Victoria Harbour Hong Kong also offers similar features where spaces are designed to be as inclusive as possible through child-friendly and pet-friendly amenities. During the reporting year, we fostered community connections through a variety of activities and workshops to commemorate special occasions, including the Lunar New Year, Easter, Mid-Autumn Festival and Christmas, bringing together residents and customers within a vibrant and festive setting. Our development strategy prioritizes accessibility. The majority of our projects are either directly above or within 10 minutes’ walking distance of transportation hubs or public transportation. We further promote eco- friendly commuting through comprehensive cycling infrastructure across our portfolio. Accessibility fundamentally shapes our property design and service philosophy. Our portfolio-wide barrier-free initiatives encompass wheelchair ramps, accessible restrooms, and low-level lift controls. In mainland China, we have further enhanced accessibility through lobby ramps and voice-assisted elevator systems in our managed properties. Tsuen Wan Plaza pioneers smart safety solutions with IoT fall detection sensors in accessible toilets, enabling prompt staff response while maintaining customer privacy. This innovation contributed to Tsuen Wan Plaza shopping arcade’s Bronze Award in the Universal Design Awards by the Equal Opportunities Commission in 2024, recognizing excellence in inclusive accessibility and safety provisions for customers with special needs. Our hospitality services demonstrate equal commitment, with accessible restrooms in public areas and restaurants, and with dedicated accessible rooms for people with disabilities at ALVA Hotel by Royal and Royal View Hotel. This year, Hyatt Centric Victoria Harbour Hong Kong’s CrescentRating accreditation for Halal/ Muslim travel services marks a significant advancement in our ongoing efforts for service inclusivity. Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the ENVIRONMENT Value Created for PEOPLE Value Created for CUSTOMERS Value Created for SUPPLY CHAIN Value Created for COMMUNITY Appendices Launched in early 2025, GO PARK Sai Sha transforms around 1.3million square feet into an integrated sports and leisure destination. Under the theme Happiness in Nature, this complex harmoniously combines sports, entertainment, dining and leisure facilities within a natural setting to advance community wellness. The park features an exceptional range of facilities designed to engage every age group and interest. Highlights include: GO PARK Sports: An outdoor area spans one million square feet dedicated to more than ten popular, newly emerged and urban sports facilities Family-centric spaces: 40,000 square feet of children’s parks and 3,000 square feet of pet-friendly zones Versatile venue: 24,000 square feet indoor stadium accommodating sports and cultural events Sports innovation: Hong Kong’s first Olympic-specification artificial turf lacrosse field Comprehensive facilities: Integrated public cycling track, indoor temperature- controlled swimming pool, professional fencing school and climbing wall GO PARK Aqua: 130,000 square feet of premium water sports amenities Lifestyle hub: Integrated commercial complex combining sports, leisure, dining and entertainment We have a dual-lane cycling and running track stretching around 1.5 kilometres, allowing parents and children to walk or ride side by side and enjoy quality family time. The SPORTS bistro offers nutritionist- recommended menus. The GO PARK Sports mobile app enables real-time booking of facilities and classes, with live availability updates featuring streamlined digital processes. By combining expansive green spaces with state-of-the-art sports infrastructure, smart technology, and wellness-focused food and beverage offerings, GO PARK Sai Sha represents a transformative approach to community recreation – one that makes healthy living both enjoyable and effortlessly accessible. CASE STUDY Promoting Healthy Living at GO PARK Sai Sha