SHKP Sustainability Report 2024/25

14 Sun Hung Kai Properties Limited | Sustainability Report 2024/25 In today’s rapidly evolving real estate landscape, tenants and customers increasingly prioritize spaces that incorporate health and well-being considerations. They are interested in SHKP’s strategies to expand its portfolio of sustainable buildings, aiming for WELL building certifications to meet their needs. Stakeholder Groups: Tenants and customers In the realm of real estate, academia and professional bodies are interested in SHKP’s strategies for creating sustainable communities that fosters intergeneration and social inclusion. Stakeholder Group: Academia and professional bodies Innovation and technology are transformative forces reshaping industry norms, streamlining operations and enhancing productivity. Employees and investors are interested in SHKP’s innovative solutions for improving work efficiency and service delivery. Stakeholder Groups: Employees and investors Connecting with Our Stakeholders We value the feedback and suggestions provided by stakeholders through regular communications and focused engagement activities. Here are our responses to three primary concerns raised by stakeholders in these two reporting years. Our Response: SHKP recognizes that sustainable buildings embody more than just physical structures; they reflect a commitment to healthier, more energy-efficient and environmentally responsible operations. To systematically manage our sustainable building initiatives, we have formulated a comprehensive Sustainable Building Policy outlining our dedication to low-carbon and sustainable practices that enhance the well-being of our customers and tenants. We have established green building targets and strive to achieve WELL certifications in our portfolio where feasible. To uphold a healthy environment in our properties, Kai Shing has initiated a real-time IAQ monitoring programme across 24 office buildings, using IoT-enabled systems to optimize air quality through filtration systems adjustment. Moreover, we signed a green lease agreement with UBS at the International Gateway Centre, committing both parties to attaining green certifications and meeting established objectives. For more details, please refer to the Value Created for the Environment and Value Created for Customers sections. Our Response: SHKP recognizes the pivotal role of innovation and technology in driving operational efficiency and addressing everyday challenges. For instance, Kai Shing has implemented augmented reality (AR) for security patrols and facilities management in ICC. Hong Yip has launched the Intelligent Typhoon Monitoring and Management Platform, utilizing automation, cloud computing and big data to enable quick responses during typhoon seasons. Sanfield led the use of artificial intelligence (AI) in lift monitoring at Sai Sha Development Project, employing real-time kinematics to detect hazardous areas and potential safety risks. Furthermore, SHKP partnered with Hong Kong Polytechnic University to research green building materials and construction processes, including a collaborative programme driving the development of smart, energy-efficient mega retail and office buildings at High Speed Rail West Kowloon Terminus Development through an AI-empowered Building Management System. For more details, please refer to the Value Created for Customers and the Value Created for Supply Chain sections. Our Response: SHKP acknowledges its significant role in fostering a harmonious society and cultivating sustainable communities. GO PARK Sai Sha exemplifies our dedication to nurturing cohesive communities and meeting their essential requirements. Before development, we conducted a comprehensive ESG and community impact assessment, including stakeholder surveys, resident interviews and data analysis. We strive to improve local infrastructure and accessibility of the area. We have also enhanced the drainage and sewage systems, benefiting around 10,000 regional residents. The multigenerational housing design enriches the living experience while promoting inclusivity and harmony among residents of all ages. Moreover, we have also provided a rent-free venue for the Community Living Room, to offer diversified facilities and services for people living in subdivided units, improving their quality of life and contributing to community support. For more details, please refer to the Value Created for Community section. Expansion of Sustainable and Healthy Buildings Utilization of Innovative Technology Addressing Communities’ Needs in Our Development Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the ENVIRONMENT Value Created for PEOPLE Value Created for CUSTOMERS Value Created for SUPPLY CHAIN Value Created for COMMUNITY Appendices