Sustainability Report 2023/24

Organizer Award Awarded Unit Hong Kong Council of Social Service 20 Year Plus Caring Company logo SHKP, Hong Yip, Kai Shing, Royal Park Hotel, Royal Plaza Hotel and Castello 15 Year Plus Caring Company logo Sanfield, Chun Fai, Royal View Hotel, The Royal Garden Hong Yip •3 properties and/or subsidiaries Kai Shing •18 properties and/or subsidiaries 10 Year Plus Caring Company Logo Yee Fai Hong Yip •4 properties and/or subsidiaries Kai Shing •8 properties and/or subsidiaries Hong Kong Green Building Council Hong Kong Green Shop Alliance Awards 2023 Green Mall of the Year •Certificate of Excellence Hong Yip •Harbour North Kai Shing •HomeSquare •Landmark North •Metroplaza Excellent Green Product Advocator Hong Yip •Harbour North •Hong Kong Plaza •Park Central (S.A.) Kai Shing •Landmark North •Metropolis Plaza Hong Kong Green Building Council / Professional Green Building Council Green Building Awards 2023 Existing Buildings Category (Facilities Management) •Grand Award •Merit Award Hong Yip •Wetland Seasons Park Kai Shing •Metroplaza Hong Kong Institute of Human Resources Management HR Excellence Award 2023/24 •Learning Technology Award – Elite Award Hong Yip Hong Kong Police Force Best Security Services Award •Hong Kong Island Best Security Services Awards by Regional Crime Prevention Office - Outstanding Security Services (Commercial Property) Hong Yip •Harbour Centre •Sun Hung Kai Centre Security Services Best Training Award •Gold Award (Licensed Security Company – Type I) Hong Yip Hong Kong PropTech Association and Hong Kong Cyberport Management Company Limited PropTech Excellence Awards 2024 The Best PropTech Solution of the Year Hong Yip Company / Individual Awards of the Year •PropTech Integration Company of the Year – Corporate Gold Award Hong Yip PropTech Solution of the Year •ESG in PropTech – Corporate Diamond Award •Property Management – Corporate Diamond Award Hong Yip Hong Yip & Kai Shing Hong Kong Quality Assurance Agency (HKQAA) Hong Kong Green and Sustainability Contribution Awards 2024 Pioneering Organisation in ESG Disclosure Enhancement Kai Shing Pioneer Award Excellence for ESG Connect Kai Shing •YOHO Midtown Organizer Award Awarded Unit Hong Kong Quality Assurance Agency (HKQAA) Outstanding Award for Excellent Contribution to Sustainable Property (Property Management) •Promote Environmental Protection •Promote Community Caring Hong Yip & Kai Shing Kai Shing Mentor Pioneer Award for ESG Connect Hong Yip & Kai Shing Management Award for Net-Zero Contribution (Property Management) •Visionary Blueprint towards Net-Zero Kai Shing •Grand Century Place •ICC •Tai Po Mega Mall Gold Pioneer for ESG Connect – Environment Kai Shing •5 properties Gold Seal for Contribution to Sustainable Property •Promote Environmental Protection •Promote Community Caring •Promote Hygiene and Health Hong Yip •10 properties Kai Shing •23 properties Kai Shing •20 properties Kai Shing •5 properties Hong Kong Recreation Management Association Residential Clubhouse Management Award 2023 •Category I – Gold Award •Category I – Silver Award •Category I – Distinction •Category II – Gold Award Kai Shing •Dynasty Court •Ultima •Riva •YOHO Midtown Hong Kong Retail Management Association 2023 Service Talent Award Best Team Award •Bronze Award Kai Shing •New Town Plaza III Retail Excellence Award • Gold Award • Silver Award • Merit Award Kai Shing •Millennium City 1, 2, 3 and 6 •YOHO Mall •MOKO Outstanding Flagship Service Brand Hong Yip •4 properties Kai Shing •7 properties International Facility Management Association (IFMA) IFMA Asia Pacific Awards of Excellence 2022-23 Asia Pacific Best Facility Management Technology Award •Winner Kai Shing • ICC Asia Pacific Best Facility Operation Award •Certificate of Excellence Kai Shing •Millennium City 1, 2, 3 and 6 •Sea Crest Villa Phase 4 International Society of Arboriculture Hong Kong Chapter Tree Management Award 2023 •Gold Award •Merit Award Kai Shing •YOHO Mall Kai Shing •Hong Lok Yuen Commercial Complex JobMarket Employer of Choice 2023 •Employer of Choice Award •ESG HR Strategy Award Hong Yip & Kai Shing •Employer Brand Management Award •Greater Bay Area Outstanding Employer Award Hong Yip •Health And Wellbeing Strategy Award •Diversity, Equity and Inclusion Culture Award Kai Shing JobsDB The Hong Kong HR Awards 2023/24 •Most Popular Employer – Property Management Kai Shing MEITUAN MEITUAN Hotel Awards 2023 •Popular Family-Friendly Hotel of the Year •Popular Hotel of the Year Royal View Hotel ALVA Hotel by Royal Sun Hung Kai Properties Limited | Sustainability Report 2023/24 < 97 > Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the Environment Value Created for People Value Created for Customers Value Created for Supply Chain Value Created for Community Appendix I