Sustainability Report 2023/24

Our Business About Sun Hung Kai Properties Limited Since becoming a publicly listed entity in Hong Kong in 1972, SHKP has grown to become one of the leading property developers in the region, specializing in high-quality residential properties, offices, shopping malls and industrial buildings. Our core business, property development for sale and investment, adopts a vertically integrated model from land acquisition, project planning, project management, material sourcing and construction through to sales and marketing and property management. We also operate in hotels and are engaged in construction as well as insurance and mortgage services, all of which create synergies with our core business. In addition, we invest in telecommunications, information technology, infrastructure and other businesses to diversify our business risk and contribute to the Group’s long-term recurrent income streams. More details about our business can be found on our website. For details about the performance results and economic value distribution of our property and other businesses, please see the Review of Operations section of our Annual Report 2023/24. Core Values Core Values At SHKP, we are committed to our ethos of Building Homes with Heart. This philosophy drives us to develop premium properties while ensuring that we deliver first-class services, tailored to meet the diverse needs of our customers. Our core values are the bedrock of our sustainable development strategy, guiding every decision and action towards achieving a more sustainable future. Earning the support and trust of all stakeholders through a commitment to speed, quality and efficiency Speed, Quality, Efficiency Keeping up with the market and setting high standards, along with lifelong learning for greater adaptability and constantly exploring of new ideas Continuous Improvement Producing premium premises and offering quality services for an ideal living environment; delivering sustainable value to the communities in which the Group operates Building Homes with Heart Nurturing a pool of talented and high-calibre employees capable of achieving objectives through harnessing the power of teamwork, collective experience and professional knowledge Teamwork Constantly anticipating what customers want and offering quality products and attentive services that exceed expectations Customer First Sun Hung Kai Properties Limited | Sustainability Report 2023/24 < 3 > Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the Environment Value Created for People Value Created for Customers Value Created for Supply Chain Value Created for Community Appendices