Sustainability Report 2023/24

Strategies and Management We are committed to creating a people-centred and harmonious workplace culture for our employees. To attract and retain talent – and hence deliver outstanding products and services to customers – we provide competitive benefits and a safe and healthy working environment. We also encourage employees to develop their skill sets with training and annual talent development plans. We provide support for objectives relating to employment, diversity and inclusion, well- being, health, safety and labour standards. In the jurisdictions in which we operate, we comply with – or exceed – all relevant laws and regulations, including the Employment Ordinance and Occupational Safety and Health Ordinance in Hong Kong. Health and safety systems and policies, and well-being support programmes, are implemented across our business units. Dedicated committees are responsible for the holistic development of our people: Highlights of our Performance in FY2023/24 We share our expectations and operational standards with employees via our Staff Handbook, Code of Conduct and Health and Safety Policy. As stipulated in our Code of Conduct and Human Rights and Equal Opportunities Policy, we are committed to protecting human rights in our operations. Our policies refer to internationally acknowledged standards, including the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work. Became a signatory of the United Nations Global Compact 33.3% female represented at management level ~ 302,000 hours of ESG-related training delivered ~ 12.3% of our construction sites and managed properties in the reporting scope earned ISO 45001 certification We adhere to the principles and guidance of the United Nations’ Universal Declaration of Human Rights and the SDGs. Since February 2024, we have become a signatory of the United Nations Global Compact, which is a call to companies to align their strategies and operations with universal principles on human rights, labour, environment and anti-corruption. We invite all full-time, part-time employees, contractors and directors to partake in anti-corruption training on our e-learning platform as well as webinars related to business ethics hosted by the Independent Commission Against Corruption. Integrity training is a mandatory element of onboarding all newly hired employees. Annual anti- corruption seminars reinforce employees’ understanding of our Code of Conduct and underscore the critical role of ethical conduct in the Group. Child and forced labour are strictly prohibited in all operations. Our employment system prevents human rights violations. Throughout our hiring processes, we carefully conduct interviews and reference checks on candidates to mitigate the risk of any human rights or other ethical conduct issues in their employment record. This approach effectively guards against human trafficking, forced or child labour in our operations. During the reporting year, there were no reported cases of child or forced labour. Should any unlawful employment occur, we investigate promptly and follow established procedures and policies to maintain our ethical standards and integrity. Employees are encouraged to consult with the Internal Affairs Department regarding ethical concerns. Additionally, our whistleblowing system allows employees to safely report any suspicions of misconduct, malpractice, impropriety, fraud, harassment, discrimination, or safety violations, assured of no retaliation. We ensure confidentiality in handling report cases through our whistleblowing system and internal protocols, diligently protecting the identities of whistleblowers. We also accept anonymous reports and treat every report with the utmost confidentiality. Committee Responsibility Human Resources Committee Implement, assess and enhance our human resources policies Occupational Health and Safety Committees* Oversee our health and safety strategy and performance, and mitigate risks in daily operations Internal Affairs Department Ensure the well-being of employees, and develop training based on feedback from employees and business needs *In our property management and construction subsidiaries Sun Hung Kai Properties Limited | Sustainability Report 2023/24 < 47 > Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the Environment Value Created for People Value Created for Customers Value Created for Supply Chain Value Created for Community Appendices