Sustainability Report 2023/24

In light of the growing competition and rising turnover rate in the employment market, employees and investors are keen to understand SHKP’s strategies for maintaining a strong and sustainable workforce. • Employees • Investors SHKP acknowledges the emerging challenges in talent attraction and retention. We have been fortifying our talent pipeline through a series of strategic initiatives, including programmes specifically targeted at early careers, such as SHKP’s Graduate Trainee Programme, KS NOVA Management Development and Sanfield’s Apprenticeship Training Scheme. We have also expanded the scope of our mentorships and summer internships to attract young talents. In addition, we support the upskilling of diverse talents through systemic training programmes, on-the-job training and mentorship schemes. The SHKP Quality Academy provides a variety of training to our employees, which includes but is not limited to business ethics and anti-corruption, health, safety and well-being, management skills, product and services quality, and environment. These programmes helped our colleagues to succeed in their role and advance their careers. Talent Attraction, Development and Retention Stakeholder Group Our Response Our subsidiaries are also implementing similar approaches. Hong Yip’s People Development Academy offers in-house programmes and the number of Hong Kong Qualifications Framework (HKQF) credits available through our programmes accounts for around 91% of the total in the property management industry. The KS Service Excellence Academy for Kai Shing employees also synergizes with other programmes, such as the KS Elite Programme and KS CONNECT to provide all-round exposure tailored to the unique needs of our employees. The KS Elite Programme goes above and beyond by offering training on local culture and Cantonese, which supports colleagues from mainland China to excel in their role and effectively navigate the local market. For more details, please refer to the Value Created for People section. Sun Hung Kai Properties Limited | Sustainability Report 2023/24 < 15 > Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the Environment Value Created for People Value Created for Customers Value Created for Supply Chain Value Created for Community Appendices