Sustainability Report 2023/24

Sun Hung Kai Properties Limited | Sustainability Report 2023/24 < 112 > Our Reporting Approach Message from the Sustainability Steering Committee Our Business Our Approach to Sustainability Value Created for the Environment Value Created for People Value Created for Customers Value Created for Supply Chain Value Created for Community Appendix IV General Disclosures and KPIs Description Reference (Page number) Remarks KPI B2.3 Description of occupational health and safety measures adopted, and how they are implemented and monitored Value Created for People (46-55) Aspect B3: Development and Training General disclosure Value Created for People (46-55) KPI B3.1 The percentage of employees trained by gender and employee category Value Created for People (46-55); Appendix III - Performance Tables (101-1 10) All of our employees received regular training relevant to their job nature. We report the average training hours as required by KPI B3.2 in the relevant chapters, which demonstrates our effort in talent development. KPI B3.2 The average training hours completed per employee by gender and employee category Appendix III - Performance Tables (101-1 10) Aspect B4: Labour Standards General disclosure Value Created for People (46-55) Child and forced labour issues are not material to the Group’s operations. There were no non- compliance incidents regarding child and forced labour during the reporting period. KPI B4.1 Description of measures to review employment practices to avoid child and forced labour N/A See remarks for Aspect B4 General disclosure. KPI B4.2 Description of steps taken to eliminate such practices when discovered N/A See remarks for Aspect B4 General disclosure. Operating Practices Aspect B5: Supply Chain Management General disclosure Value Created for Supply Chain (70-8 2) KPI B5.1 Number of suppliers by geographical region Value Created for Supply Chain (70-8 2) KPI B5.2 Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, how they are implemented and monitored Value Created for Supply Chain (70-8 2) KPI B5.3 Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored Value Created for Supply Chain (70-8 2) KPI B5.4 Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored Value Created for Supply Chain (70-8 2) General Disclosures and KPIs Description Reference (Page number) Remarks Aspect B6: Product Responsibility General disclosure Value Created for Customers (56-6 9) There was no material non-compliance regarding product responsibility during the reporting period. Labelling is not relevant to SHKP business. KPI B6.1 Percentage of total products sold or shipped subject to recalls for safety and health reasons N/A There were no recalls concerning the provision and use of the Group’s products and services that have a significant impact on our operations. KPI B6.2 Number of products and service related complaints received and how they are dealt with Value Created for Customers (56-6 9) There were no substantiated complaints received during the reporting period. KPI B6.3 Description of practices relating to observing and protecting intellectual property rights N/A Intellectual property rights are not material to our operations. KPI B6.4 Description of quality assurance process and recall procedures Value Created for Customers (56-6 9) Recall procedures are non-material to the Group’s operations. KPI B6.5 Description of consumer data protection and privacy policies, and how they are implemented and monitored Value Created for Customers (56-6 9) Aspect B7: Anti-corruption General disclosure Value Created for Supply Chain (70-8 2) There was no non- compliance with anti- corruption practice in the reporting period. KPI B7.1 Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases Appendix III - Performance Tables (101-1 10) There were no concluded legal cases regarding corrupt practices brought against the Group or its employees during the reporting period. KPI B7.2 Description of preventive measures and whistle- blowing procedures, and how they are implemented and monitored Value Created for People (46-55); Value Created for Supply Chain (70-8 2) KPI B7.3 Description of anti- corruption training provided to directors and staff Value Created for Supply Chain (70-8 2) Community Aspect B8: Community Investment General disclosure Value Created for Community (83-9 5) KPI B8.1 Focus areas of contribution Value Created for Community (83-9 5) KPI B8.2 Resources contributed to the focus area Value Created for Community (83-9 5)