Sustainability Reports 2022/23
Connecting with our Stakeholders We continued to receive valuable feedback and suggestions from stakeholders through regular communications and targeted stakeholder engagement exercises during the reporting year. Below are our responses to three major concerns raised by stakeholders. Our Approach to Sustainability Answer: SHKP understands the urgent need to enhance the sustainability performances of our properties to align with market expectations. We strive to incorporate green features throughout the life cycle of our buildings, from design and construction to operations, and seek to strike a balance between development and conservation. Our Sustainable Building Policy guides our efforts to developing low-carbon and climate-resilient properties. For new buildings, we target to obtain LEED Gold or Platinum ratings for core commercial projects under development, including our latest projects The Millennity and the High Speed Rail West Kowloon Terminus Development. For existing buildings, as at June 2023, 122 green- building-related certificates have been awarded in our 105 projects in Hong Kong. Our flagship buildings, such as One IFC, Two IFC, Sun Hung Kai Centre and ICC in Hong Kong as well as Shanghai Central Plaza and One ITC on the mainland, all received LEED Platinum certifications. St Michel, NOVO LAND and The Millennity also received WELL Building Standard™certifications, integrating well-being elements into our buildings. For more details, please refer to Value Created for the Environment section. Answer: SHKP is aware of the growing expectation on decarbonization and the increasingly stringent requirements on scope 3 emissions disclosure. We are working progressively to decarbonize our operations and the value chain. This year, we developed a multi- pronged decarbonization strategy that outlines our transition to low-carbon operations. It addresses climate-related risks to our business and covers areas, such as innovation, renewable energy and tenant engagement to drive decarbonization. We closely work with industrial partners to advance innovation. We also collaborated with The Hong Kong Polytechnic University to develop green building materials and innovative carbon capture technology to inject carbon dioxide into concrete more efficiently. In addition, the Group is continuously enhancing our carbon management. We are in the progress of developing a comprehensive scope 3 emissions inventory to better reflect our emissions along the value chain. We will also consider disclosing the detailed scope 3 emissions when the data is available. For more details, please refer to Value Created for the Environment section. Answer: SHKP realizes the importance of employee and customer well- being especially after the pandemic. The Group has implemented a variety of employee support programmes to help our employees achieve better work-life balance and provide them with all the necessary support, including working-from-home arrangements, part-time working option and childcare support. To improve employees’ well-being and help them relieve stress, our Internal Affairs Department offers training, workshops, and distributes health advice to all our employees. We also offer a free 24-hour counselling hotline (Hearty Hotline) and face-to-face counselling to employees in need. In terms of customer well-being, SHKP strives to promote wellness by incorporating well-being elements into our buildings and pursuing WELL building standard at our properties. Most of our properties have held ‘Excellent’ or ‘Good’ certifications from the Indoor Air Quality Information Centre since 2006. Our hotels also provide healthy food options, sports facilities, air purifiers and natural aromatherapy to hotel guests. For more details, please refer to Value Created for People and Value Created for Customer sections. Question: As an industry leader, it is crucial for SHKP to take the lead and contribute to sustainable building development. Academia and professional bodies are interested in how will SHKP green its portfolio and promote sustainable buildings for both new and existing buildings. Question: Low-carbon construction materials application and scope 3 emissions disclosure are growing trends in the real estate industry. Investors and shareholders would like to know SHKP’s approach on adopting construction materials with low-carbon footprint and the progress of scope 3 emissions calculations. Question: Since the pandemic, companies are increasingly expected to act in the best interests of stakeholders and cater to the well-being of employees and customers. Employees and tenants are interested in SHKP’s well-being policies and programmes both physically and mentally. Academia and professional bodies Investors and shareholders Employees and tenants 1 2 3 Sun Hung Kai Properties Limited Sustainability Report 2022/23 Our Reporting Approach Message from the Sustainability Steering Committee Our Business 12 Value Created for the Environment Value Created for People Value Created for Customers Value Created for Supply Chain Value Created for Community Appendices
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