Sustainability Report 2021/22

Value Created for People Strategies and Management A whistleblowing mechanism is communicated to staff actively and enables them to report suspected misconduct, malpractice, impropriety, fraud and safety issues without fear of reprisal. Our whistleblowing mechanism and internal procedures ensure that we make every effort to secure whistleblowers’ identities and to handle information sensitively and confidentially. Similar practices extend to our supply chain. For more details, please refer to Value Created for Supply Chain section. Attracting and Retaining Talent We provide competitive packages to attract and retain talents, and maintain our competitiveness. These are commensurable with employees’ contributions to the Group and rewards are made for outstanding performance. Over the years, we have partnered with local educational institutions for campus recruitment, including Summer Internship Programmes, Management Trainee Programmes, Graduate Surveyor and Graduate Engineer Programmes, in which on-the- job training, external learning opportunities, mentorship and professional qualification sponsorship are provided to equip local young talents with skills and knowledge to become the leaders of tomorrow. We also collaborate with the Vocational Training Council to offer final-year engineering students from higher diploma programmes with internship opportunities, akin to graduate positions. We express our appreciation and recognition to staff with exceptional performance and contributions through appraisals, career progressions and annual awards. Our deputy managing directors grant awards, including the Quality-Raising Suggestion Scheme, Work Safety Suggestion Scheme, Best Handover Quality Award, Safety Award Scheme and Long Service Award. We promote an open feedback culture and value the voices of our people. We regularly collect their opinions via staff suggestion boxes, opinion surveys and meetings. At the behest of staff in our property management, we have extended our e-appraisal system to frontline staff, which enhances efficiency and streamlines the workflow. Engagement and communication are also enhanced by our internal KS CONNECT app, which enables Kai Shing staff to keep abreast of the company’s developments and direction. Committed to shaping a people-centred and harmonious workplace culture, SHKP strives to recruit, retain and capitalize on the strength of outstanding talents. We provide competitive benefits, a safe and healthy work environment, and support our staff to thrive as a high-performing team and deliver outstanding products and services to our customers. Individual business units support our overall objectives for employment, diversity and inclusion, well-being, health and safety, and labour standards. We are determined to comply with or exceed all applicable laws and regulations in respective jurisdictions of the Group’s operations, including the Employment Ordinance and Occupational Health and Safety Ordinance in Hong Kong. Our Human Resources Committee implements, refines and reviews our human resources policies. Occupational Health and Safety Committees in our property management and construction arms monitor health and safety performance and mitigate risks in our daily operations. We regularly review our support to staff through our Internal Affairs Department which designs annual training programmes and adjusts employee welfare in response to staff feedback. Standards and expectations for staff are communicated and documented in policies and guidelines, including our Staff Handbook, Code of Conduct a nd Health and Safety Policy . Underlining our commitment to business ethics and integrity, we embrace the principles and guidance of the United Nations Global Compact, Universal Declaration of Human Rights and SDGs. We do not tolerate child or forced labour and there were no incidents of child or forced labour in the reporting year. Should any unlawful employment be suspected, the matter will be investigated and dealt with in accordance with our policies above. Those policies ensure our ethics and integrity levels meet and exceed standards. Additionally, all staff are invited to complete anti-corruption training on our e-learning platform as well as a live webinar by Independent Commission Against Corruption (ICAC) on business ethics. Integrity training is also mandatory for new employees, while an annual anti-corruption seminar refreshes employees’ awareness of our code of ethics. 23 Sun Hung Kai Properties Limited • Sustainability Report 2021/22