Sustainability Report 2020/21

We are pleased to have finished our review on sustainability policies and published them this year, as we recognize the significance of sustainable development. The policies include Group Sustainability Policy, Climate Change Policy, Code of Conduct, Environmental Policy, Health and Safety Policy, Human Rights and Equal Opportunities Policy, Supplier Code of Conduct, as well as Sustainable Building Policy. These newly published policies will help us to manage and monitor different aspects of our operations, to maintain the high quality of our products and services while creating value to the environment and community. The progress of implementation under the sustainability policies will be reviewed regularly by our Sustainability Steering Committee and other relevant committees to ensure that our policies are up-to-date and address any new industry standards and management needs. Please refer to our Sustainability Policies Website for more details. Our Sustainability Strategy The Group’s sustainability strategy is built upon five priority pillars, namely The Environment, People, Customers, Supply Chain and Community. This reinforces our commitment to creating value for our stakeholders and ensures our commitment is delivered in a systematic manner. We support the United Nations’ Sustainable Development Goals (SDGs) through mapping our sustainability strategy to join the universal call by the United Nations Member States to end poverty, protect the planet and ensure that everyone enjoys peace and prosperity by 2030. Eight out of the 17 SDGs which we believe are the most relevant to our business profile were shortlisted and mapped onto SHKP’s five priority pillars. An outline of how we contributed to the eight SDGS are presented below. Through regular communication with stakeholders, we constantly strive to identify and seize opportunities to enhance our sustainability practices. Further details on how we contributed to the identified global goals can be found under corresponding chapters in this report. The Environment How we contribute: Beyond compliance, the Group aims to continually improve the environmental performance of our properties and operations. Through optimizing resource efficiency, acting on climate change and leveraging on innovative solutions, the Group seeks to contribute to building sustainable cities and communities. People How we contribute: The Group aims to create a people-centred working environment by embracing diversity and prioritizing wellness and safety. We are dedicated to investing in our people and providing fair opportunities and ample support for them to thrive as a high-performing team. Customers How we contribute: By putting customers first, the Group is determined to deliver prime properties and attentive services that exceed expectations. We anticipate our customers’ needs, protect their rights, safeguard their health and safety, and we seek innovative technologies and ideas for continuous improvement. Supply Chain How we contribute: The Group aims to promote a sustainable supply chain in environmental, social and governance dimensions. We focus on building long-term, mutually beneficial relationships with our suppliers and contractors through active engagement and management. Community How we contribute: The Group puts into practice our long- standing belief in Building Homes with Heart and acts in line with the needs of the communities in which we operate. We invest in promoting education and holistic development, encouraging sports for charity and supporting the underprivileged to create a long-term positive impact. Our Approach To Sustainability Sun Hung Kai Properties Limited • Sustainability Report 2020/21 6