Sustainability Report 2015/16

HKEx ESG Reporting Guide Index OPERATING PRACTICES ASPECT B5: SUPPLY CHAIN MANAGEMENT General disclosure Value Created for Supply Chain 33-36 KPI B5.1 Number of suppliers by geographical region Value Created for Supply Chain 33 Hong Kong is the only location of operation covered in the scope of reporting KPI B5.2 Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, how they are implemented and monitored Value Created for Supply Chain 33-36 ASPECT B6: PRODUCT RESPONSIBILITY General disclosure Value Created for Customers 26-31 There are no material non-compliance incidents in this reporting period KPI B6.1 Percentage of total products sold or shipped subject to recalls for safety and health reasons N/A N/A There are no recalls that have significant impact to our operations KPI B6.2 Number of products and service related complaints received and how they are dealt with Value Created for Customers N/A There are no substantiated complaints received in this reporting period KPI B6.3 Description of practices relating to observing and protecting intellectual property rights N/A N/A Intellectual property rights is non-material issue to our businesses KPI B6.4 Description of quality assurance process and recall procedures Value Created for Customers 26-31 See remark for KPI B6.1 KPI B6.5 Description of consumer data protection and privacy policies, how they are implemented and monitored Value Created for Customers 31 ASPECT B7: ANTI-CORRUPTION General disclosure Value Created for Supply Chain 36 There are no non- compliance incidents in this reporting period KPI B7.1 Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the case Value Created for Supply Chain 36 There are no legal cases regarding corrupt practices brought against the Group or its employees during the reporting period KPI B7.2 Description of preventive measures and whistle-blowing procedures, how they are implemented and monitored Value Created for Supply Chain 36 COMMUNITY ASPECT B8: COMMUNITY INVESTMENT General disclosure Value Created for Community 38-41 KPI B8.1 Focus areas of contribution Value Created for Community 38-41 KPI B8.2 Resources contributed to the focus area Value Created for Community 38-41 47 Sun Hung Kai Properties Limited Sustainability Report 2015/16