SHKP Quarterly

SHKP Volunteer Team receives recognition in the Hong Kong Volunteer Award 2023 集團義工隊在「香港義工獎 2023 」榮獲殊榮 Established 20 years ago, the SHKP Volunteer Team adheres to the belief in Building Homes with Heart and contributes to creating a caring and inclusive society. Leveraging its corporate expertise to provide appropriate assistance to individuals in need, the volunteer team has received recognition from the Social Welfare Department and the community for its volunteering spirit and remarkable performance. In the Hong Kong Volunteer Award 2023, co-organized by the Home and Youth Affairs Bureau and the Agency for Volunteer Service, the volunteer team again clinched multiple awards, including the Outstanding Corporate Award (Corporate with 100 or above full-time employees), Top Ten Highest Volunteer Hours (Corporate with 1,000 or above full-time employees), Excellence Gold Award (Volunteer Hours) (Corporate & Non- Commercial Organization), and 14 volunteers also received Individual Award – Excellence Gold Award (500 volunteer hours or above). 集團義工隊成立至今 20 周年，一直秉持「以心建家」的理念，助建 關愛共融社會並同時靈活運用企業專長，為社會上有需要人士給予 適切的支援。義工隊的行義精神及卓越表現，多次獲社署及外界的 認同及嘉許。 在民政及青年事務局與義務工作發展局合辦的「香港義工獎 2023 」 中，集團義工隊再次獲得多個獎項，包括「傑出企業獎（全職僱員 人數 100 人或以上之商業機構）」、「年度十大最高義工時數（全 職僱員人數 1000 人或以上之商業機構）」、「卓越金獎（義工時數） （企業及非商業機構）」，另有 14 位義工同事獲頒「 個人卓越金獎 （義工服務時數 500 小時或以上）」。 SmarTone clinches multiple awards from HKRMA for its excellent service quality SmarTone 憑卓越服務質素 勇奪香港零售管理協會多項殊榮 The Group's subsidiary, SmarTone, is widely recognized by the industry for its premium service. In the 2023 Service Talent Award, organized by the Hong Kong Retail Management Association (HKRMA), two colleagues of the SmarTone frontline team clinched the Gold Award in the Supervisory and Junior Frontline Level, respectively, under the Telecommunications Category, making the company the only telecommunications service provider to win two gold awards. In addition, the SmarTone Online Store stood out from over 100 nominated online stores, winning the Annual Top 10 Quality Trusted E-shops Award by passing a comprehensive assessment conducted by the HKRMA's Quality E-Shop Recognition Scheme. This industry SmarTone CEO Fiona Lau (center) showing her appreciation to the SmarTone frontline team running for the 2023 Service Talent Award SmarTone 行政總裁劉若虹（中）嘉許參加「 2023 傑出服務獎」的門市團隊 recognition acknowledges SmarTone’s customer-centric values and high-quality customer service. 集團旗下 SmarTone 的優質服務一直得到業界認同，早前兩位前 線同事憑藉卓越表現，在香港零售管理協會舉辦的「 2023 傑出服 務獎」中，榮獲「電訊組別」主管級別及基層級別金獎殊榮，是業 界中唯一榮獲雙金獎的電訊商。 SmarTone 網上商店亦成功通過該協會「優質網店認證計劃」的評 審，從百多間入圍網店中脫穎而出，勇奪「十大信譽優網店」年度 大獎，足證 SmarTone 「以客為先」的理念及優質的客戶服務得到 業界認可。 22 News in Brief Vol 111 • Q1 2024 • SHKP Quarterly