SHKP Quarterly

Moreover, following the COVID-19 outbreak, the Group immediately launched a host of measures in its properties to strengthen precautions and enhance public health to protect the safety and health of tenants, customers, residents and staff. Innovative technology has been utilized in the anti- coronavirus initiatives to enhance cleaning efficiency and hygiene standards, and give users confidence that the facilities are safe. The Group’s malls and frontline mall staff gained recognition for excellent customer service and comprehensive anti-pandemic measures at the Hong Kong Retail Management Association’s 2020 Service Talent Award. Please see page 22 for details. To ensure long-term sustainable business growth and value creation for stakeholders, the Group will continue to develop more sustainable buildings. It has also embarked on measures to further enhance its ESG performance and disclosure levels. The latest environmental efforts include establishing a new 10- year energy-reduction target and updating its sustainability- related policies to strengthen operational governance. Green building certificates For its Hong Kong projects alone, the Group had received 49 green building certificates as at 30 June 2020, seven of which attained the top ‘Excellent’ or ‘Platinum’ ratings. To benchmark its performance on sustainable construction against objective standards, the Group registered 27 ongoing construction sites with BEAM Plus, representing over 95% of its ongoing construction sites by total gross floor area. Separately, the Group’s property management subsidiaries have applied innovation and technology to continuously raise facilities management and service standards in recent years. In the Excellence in Facility Management Award 2020, organized by the Hong Kong Institute of Facility Management, the Group’s developments clinched 48 awards. For details of the awards, please refer to page 24. Of its existing projects, the most outstanding green achiever among local projects is ICC, and the best among its mainland projects are Shanghai IFC and Shanghai ICC. Shanghai ICC promotes sustainable living among tenants 上海環貿廣場向租戶宣傳實踐可持續生活 The Group strives to develop more sustainable buildings. Pictured are ICC (left), Shanghai IFC (top) and Shanghai ICC (bottom) 集團致力建設更多可持續發展物業，圖為環球貿易廣場（左）、上海國金中 心（上）和上海環貿廣場（下） Amid the pandemic, the Group’s developments have a series of anti-coronavirus measures to protect the safety and health of tenants, customers, residents and staff. Smart measures include (from left) touchless lift buttons, intelligent disinfection stations, anti-pandemic robot cleaners and touchless infrared temperature screening 在疫情下，集團各物業均採取一系列防疫措施，保障租戶、顧客、住客和員工的安全健康。智能措施包括（左起）免觸式電梯按鈕、智能消毒站、智能防疫 機器人及免觸式紅外線體溫測量 5