SHKP Quarterly

Hong Yip and Kai Shing, the Group’s property management subsidiaries, provide award- winning, comprehensive, premium property management services. In the Excellence in Facility Management Award 2019 organized by the Hong Kong Institute of Facility Management, the two companies together received 66 awards for managed properties developed by the Group. Century Link residences received the highest Grand Award, while the World Trade Centre operations team took home several FM People Awards. Century Link – professional and caring The Century Link team provides continuous premium property and facility management services. It received the Grand Award in the Large-Scale Residential category for its professionalism and care for residents. The Tung Chung project has a sky clubhouse where residents can enjoy the spectacular sea view and watch planes take off and land. The clubhouse restaurant offers MSG- free soup ordering, nutritious meal kits and food delivery every day. Residents can order the soup and other food, reserve clubhouse facilities, and request household cleaning and repair services on the estate’s mobile app with mobile payment. Also available on the mobile app are a visitor QR code pre- registration system and an estate shuttle bus tracking system. World Trade Centre – professional across all categories The World Trade Centre team achieved outstanding per formance at all levels and won the FM People Awards across all categories, with gold awards in the Managerial and Officer categories, and silver awards in the Supervisory and Young Practitioner categories. The operations team values team spirit, professional facility management and the open leadership approach. Idea exchange and experience sharing are encouraged among staff from all ranks. In addition, the pursuit of innovation and continuous improvement give impetus to the daily operations, resulting in continuous service enhancement. Excellent facility management and professional services win applause 設施管理表現卓越 專業服務備受讚賞 The Hong Yip (top) and Kai Shing (bottom) teams take home several major awards from the Excellence in Facility Management Award 2019 康業（上圖）和啟勝（下圖）團隊在“卓越設施管理獎 2019 ”中，囊括多個大獎 集團旗下的物業管理公司康業和啓勝一直為客戶提供全面的優質物業管理服務，屢 獲業界嘉許。在香港設施管理學會舉辦的“卓越設施管理獎 2019 ”評選中，兩家公 司在管理集團旗下項目中，共計奪得 66 個獎項。住宅項目東環更獲頒最高榮譽“卓 越大獎”，而世界貿易中心的管理團隊則榮獲多個“設施管理傑出人才獎”。 東環 － 專業貼心 東環團隊憑着專業貼心的服務，持續提供優質物業及設施管理服務，獲大型住宅組 別的“卓越大獎”。項目位於東湧，特別設置天際會所，讓住戶可欣賞優美海景及 飛機升降景色。屋苑會所餐廳每日為住客提供無味精湯水訂購服務、健康套餐及送 餐服務。住客可使用屋苑手機應用程序，預訂湯水及美食、會所設施以至家居清潔 及維修服務，並使用手機應用程序付款。手機應用程序還設有二維碼訪客預先登記 系統及屋苑接駁巴士追蹤系統等。 世界貿易中心 － 跨組別的業界專才 世界貿易中心的團隊每一層級都表現突出，在“設施管理傑出人才獎”各組別均獲 表揚。在經理及主任組別榮獲金獎，而在督導及青年從業員組別則獲得銀獎。管理 團隊重視團隊精神，通過專業的設施管理以及開放式的領導方法，鼓勵不同職級的 同事互相交流，分享經驗。此外，團隊以不斷創新、與時並進的精神為管理工作注 入新動力，持續提升服務水平。 22 簡訊 Vol 94 • Q4 2019 • SHKP Quarterly