SHKP Quarterly

Group publishes new Sustainability Report 集團最新《可持續發展報告》已經出版 The Group’s sixth standalone Sustainability Report details the sustainability performance and initiatives of the company’s head office and various non-listed wholly-owned subsidiaries in Hong Kong during its 2015/16 financial year. The report has been prepared in accordance with the Environmental, Social and Governance Reporting Guide issued by the Stock Exchange of Hong Kong, with reference to the Core Option of the Global Reporting Initiative (GRI) G4 Sustainability Reporting Guidelines and independently verified. Five key areas of the report are summarized below : Environmental protection Green building certificates are a measure of the environmental quality of developments. The Group has 35 certifications under the US Leadership in Energy and Environmental Design (LEED) and Hong Kong Building Env ironment al A ss e ssment Me t hod (BEAM) in recognition of sustainability. Most buildings in the Group’s property management portfolio have ISO 14001 Environmental Management Sys tem ce r t i f i c at i ons . G re en management practices are widely followed. Electricity used in major investment proper ties reduced by more than 10% in the past five years. More than 2,700 tonnes of paper were recycled in the year. The amount of metal recycled increased fourfold over the previous year. Various developments have food waste reduction and recycling initiatives, led by Park Island with the highest average participation rate in Food Waste Recycling Projects under Environment and Conservation Fund. Staff care The SHKP Quality Academy was set up to encourage continuous learning and has filled nearly 258,000 course places to date. Programmes like the annual Quality Raising Suggestion Scheme and Work Safety Suggestion Scheme reward staf f contributions. Work safety and well-being are core concerns. The Occupational Health and Safety Committee oversees work-related health and safet y performance, and the construction and property management subsidiaries‘ safety management systems have OHSAS 18001 accreditation. The Group was named a Distinguished Family- Friendly Employer under the Family-Friendly Employers Award Scheme 2015/16. The Group’s full 2015/16 Sustainability Report 集團 2015/16 《可持續發展報告》全文 Customers first The Group prioritizes customer needs to deliver premium products and services. It has offered an extended first three-year warranty offer on new flats since 2013 as a greater commitment to homebuyers. Regular customer surveys have shown that over 96% of the Group’s shopping mall and office tenants rate service quality ‘good’ or ‘excellent’. The SHKP Club has been facilitating effective two- way communication between the Group and current and potential customers since 1996. Creating value with business partners T h e G r o u p e n g a g e s v e n d o r s t o p u t sustainability into its supply chain for a better future. Group hotels conduct strict annual audits on food suppliers with 100% of them receiving satisfactory results in the assessment carried out during the year. The Group buys 38% of its products and services from eco- friendly contractors or suppliers. In managing health and safety risks of contracted workers at construction sites, safety protocols are in place. Additionally, contracted workers must take worksite safety training course. Over 750,000 course places were filled (including direct employees) on related programmes during the year. Community investment The Group has a three-pronged approach to communit y investment: reading and education, sports for charity and healthy living, and care for the underprivileged. The SHKP Reading Club organizes a variety of activities to promote happy reading. New sports for charity initiatives during the year included taking on title and charity sponsorships of the Sun Hung Kai Properties Hong Kong Cyclothon. The Group has commit ted to donate a 930-square-metre (10,000-square-foot) site in Yuen Long to charity for developing the first inter-generational integrated service building in town. www.shkp.com/html/CSR/SHKPSReport/SR2016/index.html SustainabilityReport 2015/16 企業社會責任 - 健康及可持續生活 Vol 84 • Q2 2017 • SHKP Quarterly 26